RETURN POLICY

If for any reason you are not happy with your purchase, please contact customer service. Please allow 2 weeks from the time you mail your order for your return to be processed. We will notify you via email once your return has been processed. 

*Merchandise must be returned within 30 calendar days of receipt.

*Merchandise must be unworn, unused, unwashed in original packaging with tags attached

*Sale items are only refunded in the form of store credit

*Shipping fees, duties, taxes, customs fees are non-refundable on returns or exchanges.

* If the order being returned took advantage of a promotion, i.e. free shipping, the value of the promotion will be deducted from the refund.

U.S. Returns

Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include your invoice or returns form when mailing your return to the address below:

TRVLY LIFESTYLE CLOTHING BRAND
244 PETERS ST #CU1
ATLANTA, GA 30313

 

International Returns

Orders must be returned within 30 days of receiving your package. Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages.  Please include your invoice or order number. Shipping and duties, taxes, customs fees are non-refundable. Items can be returned to the address below:

TRVLY LIFESTYLE CLOTHING BRAND-RETURNS
244 PETERS ST #CU1
ATLANTA, GA 30313
USA

 

REFUNDS AND PROCESSING

*Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.

 

ORDERING

We accept payments by Credit Card (Visa, Mastercard, American Express,  Discover Paypal).  Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction.  The pre-authorization is completed once the order has been packed and is ready to be shipped. If the billing or shipping information are incorrect or incomplete, we will contact you to confirm them before your order is shipped.  Orders are normally processed and shipped within 1-3 business days. 

 

SHIPPING & DELIVERY

Please allow up to 1-3 business days for order processing and verification, and an additional 2-7 business days for delivery. 

 

TRACKING YOUR ORDER
An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email. You will have your order information and tracking number in your account page.